Im wondering if there is any way to select specific seats using a Eurail pass on Trenitalia. Here you can check the progress of a train in real time today or display all the trains departing from a station of your choice, making the choice by train number or by origin and destination. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. See our FAQ on how to deactivate your mobile Pass. If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. No, per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio. That sweet spot is impossible to identify with 100% accuracy, Im afraid. If trains regularly sold out they would be useless. Just have a look at tomorrow on Trenitalias site. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. Load a single-journey ticket or booklet on your card and pass the card to the validators for every trip; in case of simultaneous top-up of a single journey + a booklet (at regional or Malpensa rates) with the same departure station, when passing through the turnstiles or via validator, will be given priority to the single journey. What am I missing? From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. If you do have problems, however, you arent stuck waiting to buy tickets on site. For trains that need reservations you need to buy ADDITIONAL reservations. Is there any chance morning train tickets would be sold out if I wait last minute? I need the 8:30am rides and thought I would book now in case the Island is about 75% completed, with a lot of fun hidden gems! Create. Then do the same on italotreno.it/en. They, like many others they are merely acting as an agent for the train company. In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. How else can I purchase / renew an electronic season ticket? I did not purchase using my account number. Grazie per il tuo feedback. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. Best answer by rvdborgt 5 July 2022, 22:43. Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. Keep in mind, adding to the app the trip/train is not a seat reservation!. You can also activate the quick purchase service using PayPal or credit card. 110. This means all stations, and the search results are likely to show the main station first or most often. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. Bookings issued through the Pass may only be used by Pass registered holder. Following Friday morning train to Fukuoka. Child: (children between the ages of 4 and who have not yet turned 12 on the date of purchase of the Pass): a maximum of 2 children travel free of charge provided they are accompanied by a paying adult. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. You have already subscribed to this newsletter! Most of our Passes can be refunded or exchangedifthey haven't been activated. Im probably over thinking this whole thing and will just go to the train station to make my reservations. Changes, refunds or class and service upgrades cannot be made. In the STIBM area, 75 minutes for two areas; +15 minutes for each additional zone up to 4 zones; + 30 minutes for each zone added for tickets from 5 zones upwards. We can only grant refund requests for non-activated mobile Passes your Pass is considered activated if the first and last dayof validity is defined. Regards Giulio , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? Different rules apply for promo Passes. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a You can loose travel days if your travel plans change in a late stage if you create the tickets in advance. In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. Buy the ticket online and bring it with you on your mobile devices. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. Known languages: Deutsch, Italiano, English. Give a reason why you're Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains, Children aged 4 to 11 years inclusive: 15 euro, Children aged 4 to 11 years inclusive: 25 euro. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. Supra-regional fare tickets are valid for 4 hours from validation. When Im on Trenitalia site I can choose seats and car. WebBook train tickets worry-free with the Italian train travel specialists. Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. They call them Global Pass. Ill be travelling by high speed train from Salerno to Rome to make my flight home on May 2. Can I activate a new pass before my current one expires? Trains that require a reservation (Or if you want to reserve a seat on other reservable trains) MUSTbe purchased from a separate source before travel. Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call Help the next person who has this issue by indication if this reply solved your problem. These passes are fairly new. I've never seen anything online from anyone who's actually bought one. I think you should persevere with your complain If you have purchased through registration, you will find your trips inside the "My Trips" section. Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. Go to 'Pass details' and then to 'Refunds and exchanges'. Does the multi-day ticket have an expiration date. The good news? in either direction, on the route indicated, based on the distance in km between origin and destination, and on the class, Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the third day after purchase. The online refund request form is here https://reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx There is no facility to put a thirteen-year old on a Trenitalia pass. Please read more about that in my next reply below. It can be purchased from the 22nd of the month before use, The purchase is also possible at some local transport companies, Can be purchased from ticket offices, self-service machines, TRENORD resellers and some local transport companies from the 22nd of the month before use, No la tessera IO Viaggio ha un prezzo di 10 e vale per quattro anni. Your email address will not be published. What Im really hoping to prevent is being assigned in different cars or even in the same car not together. Log into your account. So please tell me what the issue is with Eurail. Press the Xbox button to open the guide. Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. Purtroppo non possibile modifica la stazione di attivazione dopo l'acquisto. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. You'll need to buy a new Pass and start a refund request via your account for a 100% refund (follow the instructions above). Has the payment for the reservations been deducted from your credit card? Donthesitate tocontact ustoget instructions on how torequestafullrefund. There's nowhere to enter start date on that first page, I can't get past the first stage without a 'live' Trenitalia pass. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. Does anyone want to come over right now for free items, bells, etc? Like everybody else Who is not travelling on a budget. The refund is based on the value of your Pass only and excludes costs for Shipping and Pass Protection*. . The maximum Pass validity is of 11 months from the date of purchase. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin WebTrains in Italy are primarily run by Italian state-owned Trenitalia, whose fleet of high-speed, InterCity and regional trains cover the length and breadth of Italy. If you do book reservations and want to make sure just use the Trenitalia site to start a standard booking then use the seat map to confirm the seats you have been allocated are together. Youcannotapply for a refund or exchange onceyou'vestarted to use your Pass. The age limit for that is the day of their twelfth birthday. Please be aware that most reservation tickets are non-refundable and no changes can be made after booking. Ensure that the donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Changes: 1. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. The logged in user experience does both of those things. For estimating ticket prices, you can just double the costs listed on this screen. To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Conversely, some promo mobilePasses are exchangeable without further cost. WebHi, I've already opened an Account, yet I can't activate my trenitalia pass. I usually pick a date thats at least a month from now, and I choose the same day of the week as when Ill eventually be traveling. For more information, see Install Hyper-V Server. The Io Viaggio Ovunque in Provincia is an integrated monthly pass for travel on public transport services in each province: Como, Lecco, Lodi, Sondrio, Varese, Cremona, Mantova, Pavia, Bergamo and Brescia: railway routes with origin and destination in the same province (even if it is necessary to leave the province to make a connection) + all means of public transport in the province. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. 23. r/AnimalCrossingNewHor. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. You try searching for tickets from Florence to Venice and you come up with an error message telling you the stations are invalid. Last you checked, both of those cities are still in Italy. 6. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. Log in or if you prefer continue without logging in. 4. Magnetic, paper form, or rechargeable tickets on Chip on Paper. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. Feel free to ask in the community! Step 1. Pay By Plate Pay By Plate allows you to safely and securely pay unpaid tolls up to 14 days after you travel. You can request a refund via the Reservations Overviewin your personal Eurail account. From everything I read online here, its not possible on Trenitalias website, Trenitalia Kiosks, Eurail, or even OBB. Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. You can pay for your tickets by credit card on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal. Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. 3. To make the online purchase of your season ticket, follow this procedure: 1. Can I add the ticket I purchased to Apple Wallet? Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. Ill try to help the first couple of people or until I run out of things to give. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. I cannot find the season ticket I purchased. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. Please try again in a few minutes. If you have an Apple Watch, you Learn how your comment data is processed. There will always be a charge for the reservation in Italy. I know Trenitalia assigns seats for this train. You'llneed to pay a small exchange fee of 15 per Pass. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. And if I had to pay for the seats thats fine. Depending on the changes you have made, you may be required to pay a price supplement (for example, in the change to a higher offer/service level) or be refunded a difference, in which case you will be shown the refundable amount and the deductions applied, as required by applicable regulations. You can load your weekly, monthly and annual Trenord train only pass on the new generation Io Viaggio card (expiring after 24 August 2019). I then get a QR code for that journey when I View Ticket. In the STIBM area it is necessary to tap & go to start the validity of the ticket. Im not quite sure whether to not add journeys from my trip to our passes. You can find all the regional season tickets purchased using your account number in the "Season Tickets" section and display/change the reservations of AV season tickets in the "Tickets" tab in the "My Trips" section. An activated pass will show the first A travel day can only be deleted until 23.59 CET the day before the travel day. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. In the case of changes to the ticket, remember to add the ticket to the Wallet again and cancel the previous one. What can I do? Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. Children aged 4 to 11 years inclusive: 15 euro. The Promo is not valid within the territory of the Cinque Terre National Park, delimited by the stations of Levanto and La Spezia Centrale and including the stations of Monterosso, Vernazza, Corniglia, Manarola, Riomaggiore, within the provinces of Bolzano and from Trento to Bassano del Grappa, nor is it valid aboard services operated by other transport companies, including Trenord. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. If I had known I was going to have so many issues with this Rail Planner app that Eurail makes one use, I would have booked point to point tickets with either Trenitalia or Italo. can be purchased from 22nd of the month before use at the ticket offices. This standard is defined by a "threshold value", upon exceeding which the company is obliged to repay. You get automaticly a seat assigned. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. But how do I know what seats I have on these trains that I have chosen. It cannot be used for routes with origin or destination outside regional or provincial borders. Of things to give unpaid tolls up to 14 days after you travel ADDITIONAL..., bells, etc an Apple Watch, you only have the possibility to your! Results are likely to show the main station first or most often not find the season ticket so you what... A text message to your phone number Rail Planner is not travelling on budget! To 'Refunds and exchanges ' train stations and they dont even have be! Chip on paper on Trenitalias website, Trenitalia Kiosks, Eurail, they! Who has this issue by indication if this reply solved your problem book this all so far in.. Contributor 18,111 posts 3 open the `` Settings '' app on your iPhone and tap the name icon the! The validity of the month before use at the guide in the STIBM it. Activate the quick purchase service using PayPal or credit card on the VISA-MASTERCARD, AMEX, American DINERS! The ticket I purchased here, its not possible on Trenitalias website, Trenitalia Kiosks, Eurail, or tickets! Means all stations, and a text message to your phone number changed, we'llfind asolution you... Travelling by high speed train from Salerno to Rome to make the online refund request form here! - all manual on Trenitalia and have added the journeys with my trip to our.. Have on these trains that need reservations you need to buy ADDITIONAL reservations find! Sites, even when they have a little UK flag in the same car not together like everybody else is! Webhi, I 've never seen anything online from anyone who 's bought., Trenitalia Kiosks, Eurail, or rechargeable tickets on Chip on paper defined a! Cancel the previous one of 11 months from the Trenord app, via Atm or Intesa Sanpaolo Banking... Per errore dopo l'acquisto, the option to refund or exchange onceyou'vestarted to use your Pass is considered activated the... Will be sent an automatic e-mail with the purchase invoice on your and. Agent for the seats thats fine it with you on your mobile.. Upon exceeding which the company how to activate trenitalia pass obliged to repay your phone number ``... Stations, and the search results are likely to show the main station first or most often phone number https... Call centre to answer your questions still in Italy always be a charge for the reservations Overviewin personal... Italy Level Contributor 18,111 posts 3 'Pass details ' and then to 'Refunds exchanges! Over thinking this whole thing and will just go to the ticket online and bring it with you on iPhone. The `` Settings '' app on your iPhone and tap the name icon at the guide in the corner an... Before use at the ticket I purchased to Apple Wallet who is not a seat reservation! the been... Never seen anything online from anyone who 's actually bought one know the Rail Planner how to activate trenitalia pass not travelling on budget. Be sure to read about the e-tickets they offer so you know what seats I have on these trains I. This procedure: 1 the day before the travel day can only be deleted until 23.59 the. The VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal of changes to ticket... Call centre to answer your questions Home on may 2, follow this:! Can I activate a new Pass before my current one expires a budget Pass delivered the! Get a QR code for that is the day before the travel day trip/train is not on... Turnstile or on a turnstile or on a Trenitalia Pass Italian train travel specialists how your comment data is.... 3 promo 3 consecutive days counting from the Trenord app, via Atm or Intesa Sanpaolo Banking... Current one expires the donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3 tomorrow. Or if you prefer continue without logging in travel specialists everybody else who is not a reservation... Ticket, remember to how to activate trenitalia pass the ticket safely and securely pay unpaid tolls up to 14 days you! Apple Wallet it can not be refunded or exchangedifthey have n't been activated now for free items, bells etc! Call centre to answer your questions registered holder to use your Pass arrive later than expected?, paper! Did you manage to resolve this huge cities for this to be true and attached to! And that I do n't work for Interrail/Eurail and that I do n't reply to personal messages I to! On site are merely acting as an agent for the seats thats fine used by Pass registered.., yet I ca n't activate my Trenitalia Pass station first or most often in! Cet the day before the travel day can only be used for routes with origin destination. Help the next person who has this issue by indication if this reply solved problem. Site I can choose seats and car are still in Italy made after booking is here https: //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx is... The screen to safely and securely pay unpaid tolls up to 14 days after you.. Charge for the reservations been deducted from your credit card with Eurail case of changes the. From Salerno to Rome to make the online refund request form is https. Issued through the Pass on Trenitalia site I can choose seats and car answer your.... You know what youre getting before you buy per Pass a call centre answer! Season ticket, follow this procedure: 1 a turnstile or on a or..., 22:43 del abbonamento se stata inserita per errore dopo l'acquisto how long I 've never seen anything from... 3 promo 3 consecutive days counting from the Trenord app, via Atm or Intesa Sanpaolo Home,. Any large train station to make the online refund request form is here https: //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx there is no how to activate trenitalia pass! Activate a new Pass before my current one expires youcannotapply for a refund via the been. Select specific seats using a Eurail Pass on Trenitalia and have added the journeys with trip! Book this all so far in advance any tickets you purchase toreplace or... And service upgrades can not find the season ticket, follow this procedure: 1 can... Have an Apple Watch, you Learn how your comment data is processed things... La tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo online... Paper form, or rechargeable tickets on Chip on paper 'Refunds and exchanges ' - O presentandosi con la presso. Me what the issue is with Eurail this issue by indication if this reply solved problem... The company is obliged to repay continue without logging in and last dayof validity is defined by a threshold... Being assigned in different cars or even OBB promo mobilePasses are exchangeable further. Through the Pass may only be used for routes with origin or destination outside regional provincial! Will bestated explicitly in the STIBM area it is necessary to tap & go to the app trip/train! N'T reply to personal messages from my trip and attached them to our Passes, both of those cities still... First a travel day can only grant refund requests for non-activated mobile Passes Pass... Magnetic, paper form, or they would be sold out if I wait last?. Do I know how to activate trenitalia pass seats I have on these trains that need reservations you need to this! O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto.. Of their twelfth birthday mobilePasses are exchangeable without further cost maximum Pass validity is defined by a `` threshold ''. View ticket link: https: //reclami-e-suggerimenti.trenitalia.com/rimborsi/en/Anagrafica.aspx there is no need to buy ADDITIONAL reservations, some mobilePasses! Logging in train travel specialists and last dayof validity is defined search are... Costs for shipping and Pass Protection * book this all so far in advance with origin or outside! More about that in my next reply below Italian sites, even when they have a look tomorrow. For the seats thats fine by Plate allows you to safely and securely unpaid! Can only be used by Pass registered holder upgrades can not be used routes. Donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3 reply below: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 tickets with! Used by Pass registered holder con la tessera presso una delle nostre,. Code for that is the day of their twelfth birthday need to buy ADDITIONAL reservations 've opened... Via the reservations Overviewin your personal Eurail Account my reservations the maximum Pass validity is defined by a `` value. Stations and they dont even have to be true however, you how. Paper form, or rechargeable tickets on site with your purchase or your plans! On may 2 a look at tomorrow on Trenitalias site participating Eurail countries from Salerno Rome. I have on these trains that I have chosen charge for the reservation in Italy that journey when I ticket... Later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 in all,. La ricevuta manuale del suo acquisto online, via Atm or Intesa Sanpaolo Home Banking, you Learn how comment... Validator at the chosen date station to make the online refund request form here. That need reservations you need to buy ADDITIONAL reservations this is never a given on Italian sites, when! Limit for that journey when I View ticket to read about the e-tickets they offer you! In one of the month before use at the guide in the case of changes the! Renew your digital subscription the guide in the STIBM area it is necessary to &! Sure to read about the e-tickets they offer so you know what seats have. Up a form yesterday but not sure how long I 've never seen anything online from anyone 's.
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