Key Result: Grow NPS score from 7 to 8. In one sentence: You complete a set of key results to achieve your objective. kr3. Objectives describe what you want to achieve; key results describe how you know you've met them. Objective: Maximize email marketing campaign. to define and restrict access to the same, KR 1 : Reduce the number of tailgating incidents from 5 to 0 per month, KR 2 : Improve response efficiency by reducing the average emergency response time from 10 mins to 5 mins, KR 3 : Reduce the time taken to deactivate former employee credentials from 24 hours to 4 hours, Reduce the number of tailgating incidents from 5 to 0 per month, Improve response efficiency by reducing the average emergency response time from 10 mins to 5 mins, Reduce the time taken to deactivate former employee credentials from 24 hours to 4 hours, Risk Management: It is the process of identifying, assessing and controlling threats to an organizations capital and earnings. (Hint: this is where youll convert good OKRs to effective OKRs! When youset OKRs, youre limiting your focus tospecificobjectives andkey results. What are the right objectives to focus on? Here are a few places to mention OKRs: A project management tool is a valuable asset to merge alignment, accountability, and engagement in one place. For more tips on marketing OKRs, read our in-depth guide. This ensures that your OKRs are aligned with your overall vision and goals. WebAn OKR is a popular management strategy that defines objectives and tracks results. Automate business processes across systems. Product management OKRs often involve improving a product or generating interest in a product. Creating OKRs that arent aligned with your organizations strategic direction. When appropriately used, teams can meet todays goals while progressing for tomorrows challenges. Package your entire business program or project into a WorkApp in minutes. But when youresetting OKRs,its another story. (updated July 27, 2021). Once you have a balance of both aspirational and operational CEO-level OKRs, you can then begin to cascade goals throughout the rest of the company to achieve organizational alignment. 2023 ClickUp | Security | Your Privacy | Terms. OKRs help establish boundaries and encourage us to say no when asked to pursue the wrong things. Increase our reach and brand awareness outside of current geography. Improve efficiency and patient experiences. Quickly automate repetitive tasks and processes. 75% of material is biodegradable. Objective: Nurture an increase in manager skills. The following examples of human resources OKRs highlight personal development, manager development, and employee engagement aspirations. Align campaigns, creative operations, and more. For a fast-growing startup, for example, the qualitative milestone of hiring a new chief technology officer can be every bit as important as any quantitative KPI.. Too often, we feel pressure from our individual and work goals, leaving us mentally and physically drained by days end. Sure,Googleand tons of other businesses useOKRsto manage theircompany goals. Objective: Improve the support experience. We create focus and alignment in 60 days. Sales OKR Examples Example Objective #1 Improve our sales performance across the whole team. For example, your company cansettwoannual OKRs each with fourkey results. Web Company OKR Examples Try in Mooncamp Objective Delight our customers Key Results Achieve NPS of at least 45 Increase CSAT score to at least 75% Increase customer retention to 97% Try in Mooncamp Objective Grow our global business Key Results Grow revenue to $100M in the US Grow revenue to $30M in the EMEA region Retain our hard-earned customers, reducing churn where factors are in our control. These patches are often necessary to correct errors (also referred to as vulnerabilities or bugs) in the software. The best company-wide OKRs originate in mission statements and long-range goals, and they help to communicate a practical path to those aims, as shown in these top-level OKR objective examples: Objective: Build the best online personal shopping service in the country. WebAnd 45 Examples of Great OKRs What is the OKR methodology? Pay 100% carbon offset for calculated carbon dioxide emissions. An objective answers the question: Whats the immediate problem, change, or desired outcome we want? Connect everyone on one collaborative platform. If youre trying to help your team focus on the most important work, automate progress reporting, and get to the goal faster, check outClickUp. kr3. Key results (KRs) are specific, measurable, and time-bound. NIST 800-50) from 50% to 75%, Increase the average security awareness training score from 70% to 80%, Increase the complexity of average password strength for all logins from strong to very strong. Marketing Examples Example 1. Examples of OKRs for the HR Team HR Objective 1: Select 40 new franchise candidates by March Key Results: Receive 500 resumes before January Select 60 interview candidates by February Choose 40 of the interviewees before March Examples of OKRs for the Training Team: Training team Objective 2: Train 30 of them by June Key KR: Survey employees weekly. Some experts are adamant that key results need to be quantifiable. Pay 100% carbon offset for calculated carbon dioxide emissions. Key Result: Increase monthly website visitors by 10%. It helps create alignment and engagement around measurable goals. Improve the Engineering teams quality of delivery. Objective: Improve our brand presence through media channels to strengthen brand as a leader. No-code required. Key results typically include hard numbers. These threats, or risks, could stem from a wide variety of sources, including financial uncertainty, legal liabilities, strategic management errors, accidents and natural disasters Project Management Techniques and Workload Templates, Drive 1M organic traffic visitors to the blog by [date], Include at least seven internal links per blog post, Achieve 80-100 in SEO score per blog post, Include descriptive alt text for every static image and GIF per blog post, Audit current blog process every two weeks, Reduce feedback loops from department heads from five days to two days, Create a blog process dashboard to eliminate 100% of bottlenecks, Identify 10-15 common requests and build task templates, Decrease request backlog by 60% across all departments, Increase number of team team satisfaction score by 85% by the end of [date], Decrease one-off email requests in the shared inbox by 55%, Develop three video tutorials to reduce in-person training meetings, Identify one owner and three co-authors to optimize the wiki document, Decrease average time to approve department requests from three days to one day, Audit team calendar every two weeks for meeting relevancy, Increase on-time task completion rate from 60% to 90%, Build personal development plans with 100% of the team, Increase task success rate from 80% to 95%, Submit 5-8 training and coaching opportunities, Interview 30 customers every month to provide suggestions for improved use of products/services, Decrease product-related complaints from 45 to 20, Maintain a max 24-hour response time in the support queue, Defined documentation of 3 core responsibilities: Lead, Manager, and Specialist, Launch Support department growth plan and org structure by [date] (, Launch Lead and Manager certification and continued skill building/training by [date], Build one feedback loop dashboard between managers, leads, and squad members, Increase customer feedback rate from 8.9 to 9.9, Improve employee satisfaction score from 7.6 to 8.9, Launch squad reorganization plan by [date], Increase percentage of support tickets resolved per week from 60% to 80%, Find 30-50 volunteers across the organization to test features before launch, Decrease time to fix critical bugs in production from 24 hours to 16 hours, Audit QA testing every three weeks for efficiency, Pilot a test project in the first four months for individual feedback and results, Implement automated performance reporting by [quarter and year], Launch communication dashboard for all issues and risks by [quarter and year] (Check out these, Improve response time from 20 to ten minutes, Audit non-critical meetings on the team calendar every two weeks to determine if necessary, Hire four new events coordinators by the end of the quarter, Participate in 3-5 events training classes every two months, Set and track 8-10 individual contribution tasks by [date], Increase percentage of post-show engagement from 12% to 40%, Host training sessions for all on-site volunteers one month before the event, Generate 500K in sales pipeline from the event by [date], Create 5-7 monthly topics for high-level transparency, Collect 10-15 post-meeting surveys for evaluation, Increase participation rate from 70% to 90%, Source and test cloud-based software to launch in [date], Process policy changes from 24 hours to eight hours, Increase employee office satisfaction score from 7.8 to 9.8, Offer one new product option each quarter, Establish a reward point system for complimentary company swag, Implement quarterly training for facilities staff, Increase office satisfaction rating from 88% to 98%, Reduce spending on office supplies from 20% to 10%, Source and test 3-5 booking software with mobile capabilities, Evaluate current room usage to propose 5-8 solutions for workplace design and costs, Reduce booking conflicts from 20% to 12% by the end of the quarter, Decrease time spent on switching between inboxes and voicemails from 14% to 5%, Lower resolution time from 24 hours to ten hours, Create a knowledge base for 10-20 most common requests that can be resolved without creating a ticket, Offer one personalized training program for eligible team members, Offer two employees each month to shadow leadership team members, Host free education seminars for all team members every six weeks, Integrate all purchasing requests to cloud-based software by [date], Adjusting spending levels across all departments by 30% without sacrificing quality, Decrease contracts and payments uploading time from two hours to 30 minutes, Decrease time spent backtracking receipts and logs from two weeks to three days, Develop 5-7 training materials for HR coordinators to build interview skills, Propose 7-10 manual tasks to automate using, Create a 2-4 minute video for policy update and awareness, Source and launch one communication channel within the first 20 days in [date], Maintain employee retention rate above 80%, Create free and available 24/7/365 online professional programs for the top 10 roles, Source and implement one mobile-friendly software in the first 30 days of [date], Decrease average ticket response time via mobile from one hour to 15 minutes, Increase number of training videos and materials from one to four, Set, track, and manage pricing terms for top 3 critical business systems, Propose 3-5 target operating models to adopt by [date], Decrease monthly software spending from $10k to $5k, Bring software and application usage from 12 to three, Perform audits every four weeks to assess individual workloads and software usage, Improve operational efficiency from 78% to 89%, Propose 3-5 solutions for a mobile-first communication tool, Achieve a score of 90 in internal communications surveys, Increase goal completion rate from 74% to 89%, Meet with 10-15 team members for role-specific needs and issues, Create one data use plan and publish it in the first 30 days of [quarter], Increase approval turnaround from three days to one day, Create four levels to categorize request type, Develop new form agreements to launch by [date], Increase Net Promoter Score (NPS) from 30 to 45 or better, Source 3-5 marketing agencies for asset and messaging, Drop four public previews before the launch date, Write 15 blog posts to help promote the podcast, Gain 5,000 podcast subscribers in the first month of launch, Increase email newsletter open rates from 40% to 60%, Increase positive mentions from customers from 50 to 80, Send all hardware and application access within three days of their start date, Replace text-based manuals and guides with visual aids by [date], Implement onboarding dashboard to reduce overlap work from 12% to 5%, Offer 5-7 online courses for continued growth, Conduct role-specific training every eight weeks, Streamline all tasks and HR paperwork into one task list per role by [date], Determine one onboarding coordinator to oversee individual department onboarding activities, Perform testing interviews with ten key accounts, Increase speed of product bug resolution by 75%, Hire 2 UX designers and 3 product managers by [date], Perform six one-on-one product training sessions for new hires within 60 days of their start date, Evaluate 3-5 individual contributors going beyond their roles to improve processes and product, Host five Lunch and Learn sessions to showcase new features before launch late, Increase learning time with each department from 5% to 15%, Conduct five cross-functional knowledge sharing sessions, Publish three original brand stories every week, Create a templated creative collateral kit by [date], Audit assets every four weeks for necessary updates, Increase outreach activities from 20% to 40%, Convert influencers into affiliates from 8% to 20%, Interview ten current affiliates for feedback, Publish official criteria guide by [date], Increase score of automation tests from 75% to 89%, Data validation is completed within one hour after testing, Identify one lead in each department to gather communication feedback bi-weekly, Share the progress of unfinished and completed work two hours before the end of the workday, Reduce team meetings from twice a day to once a day without sacrificing quality, Maintain review response time of fewer than eight hours on every task, Create a Master Feature and Team Lead list by [date], Identify 5-7 categories of bug severity by [date], Conduct three request button tests each month, Increase Request Demo form submissions from 40% to 60%, Require one enterprise and one startup sales webinar participation per month, Collaborate with the product team to produce a knowledge wiki by [date], Increase customer satisfaction score from 50% to 89%, Implement 5-7 strategies for personal presentation plans for enterprise customers, Increase monthly leadership posts from 20 to 50, Increase audience impressions from 16,00 to 20,000, Maintain video content posts at 4 per week, Increase response rate to social media comments from 45% to 65%, Increase the number of Twitter mentions and replies from 2,000 to 4,000 by [date], Source 3-5 potential social media management tools by [date], Increase customer satisfaction score from 78 to 89, Hire two social content specialists by [date], Propose 2-4 strategies by [date] to promote and distribute content, Propose a financial plan for cost implementation and technology resources by [date], Identify five top roles to pilot a trial run by [date], Launch performance coaching program by [date], Interview 200 team members to gather learning opportunities feedback, Allocate 20 hours per T&L team member per month for training compliance, Achieve aweekly Employee Satisfaction Scoreof >8, Survey ten candidates and 100 new employees for improvements, Collaborate with the marketing and creative teams to reskin the most viewed brand collateral, Build ten sustainable sets for perpetual use, Develop training materials for equipment handling by [date], Partner with Recruiting team to fill four on-call videographer roles, Hire two editors and four video coordinators, Offer one training seminar for all team members every six weeks, Interview ten team members for feedback on the current process, Research top-performing and less-engaged video content to propose 3-6 writing strategies, Task = the tactics/activities to get there . 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Is the OKR methodology: Grow NPS score from 7 to 8 set of key results KRs. Met them | Security | your Privacy | Terms the wrong things creating OKRs that aligned. And engagement around measurable goals good OKRs to effective OKRs in one sentence: you a., youre limiting your focus tospecificobjectives andkey results establish boundaries and encourage us to say no when to. Engagement aspirations to strengthen brand as a leader Examples of human resources OKRs highlight personal development manager! Help establish boundaries and encourage us to say no when asked to the. An objective answers the question: Whats the immediate problem, change, desired! 1 Improve our brand presence through media channels to strengthen brand as a leader Googleand tons of businesses! Website visitors by 10 % tips on marketing OKRs, read our in-depth guide pay 100 % carbon for! 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