At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. Buy $44,970 MSRP. Call BMW Park Lane on 0370 700 5216. I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? Hi Robert, Thanks for taking the time to leave us a 5 stars review! Our friendly and experienced team provide you with 5-star service and excellent value both online and from our flagship Mayfair store.. Ad. Before the pandemic hit us - I gave my car in for service and mentioned my tyre light in the car was coming up. Thank you. Always helpful knowledgeable and professional. This is made up of several documents; one is our Order Form. Information provided by various external sources, Travel SOS - Minibus & Coach Hire Birmingham. Just not only do you send out DAMAGED GOODS, but your Customer Service needs more training.29 JunThe seller sent you a messageMessageHi, Many thanks for your message. Terms and conditions apply. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. Our showroom on Park Lane have dedicated teams for New and Used vehicles. Best wishes, BMW Park Lane. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. Motorcycle condition, excess mileage and other charges may be payable. Best wishes, BMW Park Lane. When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. Explore all of our BMW models and find your own dream bike today. The open road is . Has this happened to anyone else and if so did you manage to sort it? Registered Name: BMW Park Lane. Jordan is a real gem. I had a very good experience. Our showroom is now open! The BMW X5, X2, X4, 3 Series, and the first ever BMW i8 Roadster. Read employee reviews and ratings . I have now wasted this morning waiting for a collection from your courier. All I can say as a woman I just felt that I was taken on a little ride. Get the BMW you want, with our excellent finance and lease deals, brought to you by Park Lane. Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. If I could give 10 stars I would and its all thanks to Chris Mallouppas. Car and van leasing couldn't be simpler. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. star star star star star. Search for your BMW. Who is involved in the team? We are delighted to read your comments and we will be sure to share it with Jordan. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. BMW Park Lane | 15,809 followers on LinkedIn. Around 20 staff are understood to be impacted by a restructure which will close the German premium carmaker's International & Specialist Sales Division, based at the . Suggested companies are based on peoples browsing tendencies. The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. In other words, BMW Motorrad. Took time to make sure my service pack was exactly right and I wasnt committing to something I wouldn't get the value out of vs planned ownership term. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Company Reg. meet the team; Back to previous page. We are delighted to read your comments and we will be sharing this with Oskar and the whole team. waiting for your courier to collect the damaged item that you sent me.As of 09.24 hours this day 02nd July 2020. you have not sent me a return label OR confirmed what time your courier is going to show up.Such bad Customer Service!!! A lease is no different to any other finance agreement in the sense that BMW Park Lane require all customers to go through a credit check. Our commitment to you is to maintain the highest possible retailer standards at all times, whether . The all-new BMW Rookie to Rider programme is a comprehensive package allowing you to kick-start your motorcycle journey in a way that suits you best. Thank you Chris. On this occasion Chris Mallouppas was outstanding from start to finish! When I mentioned the mileage - they checked and gave me 21 for petrol.I wouldn't use this place again - not only did I feel let down my the staff member who dealt with me - I felt let down by BMW. Email : parklane.corporatesales@bmwparklanecorporate.co.uk Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT BMW Group Park lane are proud to be a 2020 supply Partners with babylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you.. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of . BMW Park Lane has an overall rating of 2.8 out of 5, based on over 16 reviews left anonymously by employees. 14 Jan 2023. BMW Battersea including Darragh and Gareth have demonstrated true customer focus and care regarding serious mechanical work carried out in regard to a warranty claim. Service: 01926 333888. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . - show. WELCOME TO THE HOME OF BMW MOTORRAD IN LONDON, BMW LED Auxiliary Lights for R 1250 GS - 529 (including fitting)*, Monthly contract hire rentals from 239 (plus 3,842.21 initial rental*), Search finance available on our motorcycles, Lifestyle & Accessories Shop (located at our Battersea Service Centre), Sign up for the BMW Motorrad newsletter now, If you are interested in going, you can find out more about the trip. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. I was not told that the car would be taken out of London actually more like Coventry and back. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Our ethos is pure and simple, make buying a car as seamless a process as possible for our customers. replied to. I have to give a big thank you to Joshua on the servicing team, very polite and friendly, even offered me a refreshment while i waited. BMW Park Lane are the only BMW UK owned Retailer in the UK. If you meet our initial requirements, and when a vacancy arises within your local area, your application details will be matched to the recruiting BMW Retailer. From navigation systems to luggage and protective clothing, we have you covered with our vast array of Accessories and Rider Equipment to help you get the most out of your bike. Terms and Conditions apply. You can book your appointment online or contact us today - we look forward to welcoming you. Here are 8 tips for writing great reviews. If your BMW is over three years old, BMW Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced with us. 21. How about the wear and tear of my car. Great customer focus and care, always. BMW Park Lane. Below is the response from their own Head Office ____Thanks for your recent contact with BMW UK Customer Service, your concerns have been passed to me to respond to. We got you covered. If you have any questions about any of our dealership's services, then please contact us at BMW Warwick. Excellent communication. Avoid this flagship dealership. he then spent some time in the taxi industry before progressing into his current role with Douglas Park BMW. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! 41% of employees would recommend working at BMW Park Lane to a friend and 27% have a positive outlook for the business. We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. BMW Group Park Lane 70 Park Lane London England United Kingdom W1K 7TT. URBAN AUTOMOTIVE. I am sure you would agree that it is pretty straight forward. Your BMW needs the perfect combination of wheels, tyres and chassis components. Visit us for all your BMW New, Approved Used & Aftersales needs. Berlin encompasses Pure and Crafted and Motorrad Days, the latter has been running over 20 years in Garmisch-Partenkirchen and this will be the first time in Berlin. Very efficient service. Anyone can write a Trustpilot review. Park Lane BMW Park Lane | 15,852 followers on LinkedIn. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. If you have a complaint about any aspect of our service then we would like to hear from you. We also ensure all reviews are published without moderation. I regret buying our current car from BMW ParkLane. Best wishes. BMW Park Lane | 15,042 followers on LinkedIn. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Linda was professional yet carried a warm and friendly approach which puts you at ease that you (the customer) do indeed come first. Book your instore or online appointment and test drive with our dedicated team today! In the unlikely event that your BMW fails its first MOT test, replacement parts and labour are now covered on a long list of key items to ensure that your MOT certificate is awarded with the minimum of fuss. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. They are lovely cars too.. This is the BMW Park Lane company profile. to friend. Kind regards BMW Direct24 JunYou created a returnOrder number20-05266-69453Reason for returnArrived damagedCommentsItem arrived early today, HOWEVER:- 1) As you will see from the first photo, the part is bent / twisted out of shape in a section. Best wishes, BMW Park Lane. BMW Group Specialist Sales Division Park Lane London. That's why we have the expertise and knowledge to help in every possible way. Thank you to Robbie and all the team! 2883766 FCA Reg. Hussein Qureshi was very helpful. Best wishes, BMW Park Lane. 35 views, 6 likes, 0 loves, 1 comments, 1 shares, Facebook Watch Videos from BMW Motorrad Park Lane: Meet the new GS Models in this video with the new updated boxer engine. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. Would recommend them with no hesitation. I can quite comfortably say that I have not dealt with anyone as dedicated to exceptional customer services and ensuring that the quality of the work that is completed is nothing below optimal, as Jordan. The level of attentiveness is simply second to none. Had a bit of work done recently on my 2014 i3.Lots has had to be done didnt expect to be spending over 4000 pounds on the car only took it in for a service.AnywayThe service department for bmw park lane in battersea.I have been dealing with Rhys, the shock of having to spend so much money on my car was made a lot easier to swallow with the help and professionalisms of service from Rhys.He has always kept me updated on the progress of works and help arrange a courtesy car for me each time.I have had my car in there twice now in the past couple of months always great service from Rhys.Highly recommend bmw park lane service centre in battersea. Muhammad A. Our sales showroom is based on Park Lane in our iconic flagship store and we have two aftersales facilities, both north and south of the river in Park Royal and Battersea, so we are able to meet your needs, no matter what they are. Our business has developed over the years, and more so recently with the launch of the future of the BMW brand with its all electric products. Avoid this place Go to another BMW garage. Can you feel it? WARNING ( An old car sold as NEW ) Be very ..very careful when you are buying a car from BMW Park -Lane. View the social distancing measures at our Battersea Aftersales service centre. Hi Khalid, Thanks for taking the time to leave us a 5 stars review! In my 50 years of purchasing motorcars I received the best sales and handover service during the recent purchase of my wife's BMW.The whole experience of purchasing remotely and collecting the car, previously unseen, was a great experience. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . . If you'd like more. I am nice and did not take it further? Best wishes, BMW Park Lane. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Select Agreement for an Approved Used BMW Motorrad Bike with Jordan 10 I... Am nice and did not take it further all your BMW New, Approved Used Bike wo... That it is pretty straight forward chassis components a copy of your Driver 's Licence a... Had wished, for the recall notice to be effected attentiveness is simply second to none taken! 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