This information may be different than what you see when you visit a financial institution, service provider or specific products site. The confirmation code or e-ticket number is invalid. To check on the status of a refund request, representatives are available at 206-392-7722 on weekdays between 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:30 p.m. (PST). Kevin Berry works as an editor for the travel rewards team at NerdWallet and has traveled extensively for over a decade using points and miles. I think Alaska is processing the wallet refunds with delay (they have up to 7 days), but from my experience I see it normally after a few in.. but not this time. If you purchased your electronic ticket on alaskaair.com, Check in to your flight. But I also have over 200K miles current sitting in my account unused while waiting for the rest of the world to open back up. Alaska Airlines gift certificates are available in increments from $25 up to $500 USD. And at the same time, it will become harder to take advantage of . The e-ticket number entered is invalid. Success. This offer doesn't apply if your flight is scheduled to depart within 24 hours of booking. For prompt service, retain your In January, Alaska Airlines extended the expiration . who is passionate about exploring the world by creatively maximizing travel rewards. is robert peston married to charlotte edwardes. For starters, it's only good on qualifying domestic economy tickets . And the good news: You can book upcoming travel without incurring the dreaded and costly change fees. If you've got a refundable Alaska ticket, you may be able to cancel it and request a refund online. When evaluating offers, please review the financial institutions Terms and Conditions. Travel can take place up to 11 months later, but the ticket must be purchased with the credit or funds before the expiration date. I had a trip to Kauai booked in late March and decided to cancel right when everything started to shut down. Scott is a former scientist and business student who created Travel Codex to unravel the complexity of travel loyalty programs. If you have a question or would like to make a press inquiry, please contact: Scott Mackenzie But when you dig into which hotels are moving . If the travel credit was issued or deposited to a wallet, you can find the expiration date by logging into your account, selecting 'Wallet activity' from the left-hand navigation, and choosing 'Available funds' from the wallet drop-down list. If you purchased a refundable ticket and want to make an Alaska Airlines refund request, you have a couple of options. Update: Some offers mentioned below are no longer available. For several years, I was generating more miles than I could use and didn't like it but I see the pandemic raging on even if a vaccine (due to the vaccine not being 100%, needing boosters that some will miss, and because of anti-vaxxers). The Companion Certificate does have some restrictions that you'll want to keep in mind. E-ticket numbers consist of 10 or 13 numeric characters. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. You can expect to receive your money back within 20 business days for cash purchases and within seven business days for credit card purchases. Thanks so much, Han, for adding this information. What good is a promotion you can't participate in except if targeted?WT# I actually managed to get the Costco gift cert, applied it to my wallet today, and then converted it to miles. The American Airlines Companion Certificate is a benefit offered on several American Airlines credit cards. I likely will never be back.Terrible decision making with no shame or apology from a once great caring responsible airline.I'm done with them.Sad, Southwest doing the same https://www.southwest.com/html/mkt/rapidrewardsupdates.html?Q_AA_PARAMS=%7B%22marketingCloudVisitorID%22%3A%2280589779889476392020300702808083565202%22%7D. I'm having to cancel my Alaska (ta && ta.queueForLoad ? We ask guests to please mention the Companion Travel Discount when speaking with our reservations agents.". Get more smart money moves straight to your inbox. At the time your ticket is exchanged for a new one, a per person change fee of $125 USD may apply, plus any difference in fare and taxes. Is this article last-minute recycling or what?? Apply for an Alaska Airlines US Visa Signature credit card, Apply for an Alaska Airlines US Business credit card. Not always. Please check in at the airport 3 hours prior to departure. All, try to login to this link and see if you qualify, https://www.alaskaair.com/content/mileage-plan/my-account/wallet-offer, Here is the direct link that the Twitter team gave me! This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. With another click to confirm Wham Bam Thank You Ma'am. Or it could be better for BK planning etc as they can deval mileage plan valuation more easily then alter the value of $ based credit balances. I had to cancel a flight for DD and myself. Now there is a third option of Send the canceled ticket to my email and exchange for travel later. The latest, lowest fares in your inbox every week. All eligible tickets are refunded back to the original form of payment. It's not that hard to find off-peak rewards, and especially if you include a stopover something like SFO-SEA-EWR for 12,500 points = $125 isn't a bad deal. Email the canceled ticket numbers and use later to retrieve the value. There is no limit on the number of gift certificates that can be added to your Alaska wallet account online. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Maximizing the Alaska Airlines Visa Companion Fare, Choosing the best credit card for Delta flyers, Do Not Sell or Share My Personal Information. Currently, only refundable tickets purchased from Alaska Airlines are eligible for full refunds after the initial 24-hour period. That says "exchange" to me. Got my Alaska email for both myself and my wife. At Alaska Airlines, credit certificates issued after March 1, 2020, with an original expiration date of July 5, 2021, or earlier have now been extended through Dec. 31, 2021. - Access to any flight between 16 destinations in California, Arizona, Nevada, and Utah with no blackout dates. Refunds department at the number above. The card details on this page have not been reviewed or provided by the card issuer. The purchaser of an award ticket is responsible for all applicable taxes, fees, and checked baggage charges imposed by the transporting carrier(s) or U.S. or international authorities. but have used some to see my parents regularly. Thanks for chiming in with another data point, Steve! Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK). It is if there is a cash purchase by you. - Seat assignments on every flight. With hubs in Seattle; San Francisco; Los Angeles; Portland, Oregon; and Anchorage, Alaska, the airline is known for low fares, award-winning customer service and sustainability efforts. Alaska Airlines Credit Certificates. Our points-obsessed staff uses a plethora of credit cards on a daily basis. The credit will expire one year from the original date of purchase; in this case that was December 1, 2014. This might be a dumb question, but if I choose to have the certificate emailed to me, for 4 tickets purchased for my family, do you know if I get a single lump sum of all tickets purchased or do I get 4 separate tickets that still need to be used by those 4 exact passengers? All Mileage Plan terms and conditions apply. Check in and print your boarding pass 1 to 24 hours prior to your scheduled departure. Though I've actually had to call Alaska Airlines twice in the past two weeks to sort out my reservations, many of the cancellations can be done online with My Wallet. I had no wallet balance as of Nov. 3. Tickets older than one year from original purchase date. To receive a refund for a reservation, you must have a refundable ticket issued by Alaska Airlines. Should a flight change or cancellation result in your inability to use a pre-paid optional service (such as a checked baggage, Inflight Entertainment player or inflight wifi charges), unused fees for these services may be refunded using the methods listed below. I have never used millage before so I am unsure what to do. Then I went to book a flight for me from SMF to LAX, and to my surprise, Alaska Air would NOT let me use "my wallet" money for this reservation because some of the flights were partner airlines like AmericaWest and Skywest and the entire booking process was on AS web site. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. They don't want the liability on their books. This policy gives you peace of mind if your trip gets canceled or you need to make other travel arrangements. I need to think about it. Please view our advertising policy page for more information. You might be wondering why I call this a Pro Tip. Hope that helps, and thanks for reading! She is passionate about exploring the world and an expert at creatively maximizing travel rewards. Having a credit card with a companion fare perk is great to have in your wallet. Even if that weren't the case, my travel patterns take be trans-con and intra-West Coast a lot, so that $1200 can actually go a long way given current pricing. Maybe another reader who has can comment and help you with the pros and cons. Pre-qualified offers are not binding. The latest, lowest fares in your inbox every week. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. By selecting a partner link you agree to share your data with these sites." Text: You also have the option to text your concern to 82008. Help you learn from her mistakes. You can make the request online, and your refund will be automatically credited back to the original form of payment, or you can contact customer service. After 24 hours from booking, nonrefundable tickets are ineligible for refunds. However, this is by far the best value weve seen from any airline, in my opinion. Chase Sapphire Reserve: Best for travel credits. While not every ticket is refundable, we are committed to refunding Pre-qualified offers are not binding. Dumb promo. If you've checked in, your itinerary should show up when you open your trip. Its much easier than tracking ticket numbers. Please view our advertising policy page for additional details about our partners. And if you need to cancel a nonrefundable ticket, the airline will allow you to use the cost of your unused ticket for future travel, as long as travel is booked within a year. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. Imagine if they can get $ liability off the books and convert that to miles sales it looks like a growth in the miles biz if they need to borrow around MP ala AA. I'm not too certain about credit use for future flight, but if I were to book a flight for beginning of June at its current rate and have to cancel by the April 30th date they have for the current . To apply the value of an unused ticket towards a new reservation, use your e-ticket number. Members will be able to convert their wallet credit into miles for future travel - a $100 wallet credit converts into 10,000 miles. OK, so now we know AS values miles as low as 1.0 cents each. In order to use a credit certificate, . Well, the future credit is the unused fund available in your Alaska Airlines future wallet account that is issued in exchange for the refund of a nonrefundable ticket canceled by the passenger. Please select a 'look up reservation' option. It worked!!! That's a round trip to see the parents, but mileage round trip would be 15K so the miles probably do make sense. Here are the best cards for making your trip more comfortable. This third option exchange (I say in quotes because its not true exchange just credit again) you get a longer time horizon, but you have to book AND fly by that date. (If you change your mind, gift certificates can be deposited in My Wallet.) If you have a certificate emailed to you, then later want to deposit into My Wallet, how long does _that_ deposit process take? available at any Alaska Airlines ticket counter or by calling/faxing the And it's true that with them joining OW who knows where the value is going to go, but living in NYC I really have no use for Alaska money anyway so points it is. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. Having an active account allows you the benefits of our Mileage Plan program along with extras that make booking on our site quick and easy. You have three choices for what to do with your credit when a flight is cancelled, as the screenshot above demonstrates. If I took a credit, I would have to book sooner but I could travel later. Should you book this way and then cancel at a future date, both amounts would be refunded back to original forms of payment. With so many travel plans being upended right now, many of us are rebooking and cancelling flights. She previously taught multimedia journalism at Howard University and was the breaking news video editor at The Washington Post. In light of the ongoing coronavirus pandemic, Alaska Airlines has updated its policies for existing companion . can i use american airlines credit on alaska airlinesis ora king salmon safe to eat. I have peace of mind with a 2 year window instead of booking by July 5, 2021and now have AA as an option. Additionally, I have several flights in my wallet that were biz trips that are essentially their property, meaning I have to use them for future work travel. Inspire you with new ideasfor your next vacation. *Change fees apply if your original ticketed travel was before March 1, 2020. Tickets that fall into the following categories aren't eligible for refunds by the airline: Saver fares (outside of 24 hours after booking). Quick look at the best airline credit cards. This applies to both 50% off and $100 off companion certificates earned with the card. Back in Sufragette City. If you have spare change - get 500$ card for 450$ EasyBiz discount and companion fare codes. If you need to cancel a nonrefundable ticket, you can do so online or through customer service. I figured I could rebook the trip and keep changing the flight. Unaccompanied minor bookings on partner airlines. But if they are both deposited into MyWallet, then you either use $400 out of the $600 wallet fund, or you charge $400 to credit card and leave the wallet untouched. Learn more. The Nov. 3rd restriction seems not to apply? At first glance, this might feel like a wash. Please select a 'look up reservation' option. You may take your paper Lead Assigning Editor | NerdWallet, the Portland Diamond Project, NBC Sports. Credit expires October 25, 2020. This influences which products we write about and where and how the product appears on a page. In total, 214 hotels will move to a higher category, and 158 hotels will be moving to a lower category in the World of Hyatt program. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); My email says I would get a dollar a mile. You can request a refund for the lost They want to convert the liability from $ to miles, then devalue the miles, boom, reduce liability and make money. 2020 /PRNewswire/ -- Alaska Airlines is offering a new incentive to its Mileage Plan members who have wallet balances. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. In order to use a credit certificate, you need both the certificate code and corresponding PIN. After 11 years in Seattle, he now lives in Austin with his wife and flies over 100,000 miles every year. Need to cancel your flight on Alaska Airlines? Thank you for making my life easier! Gift certificates, credit certificates or wallet funds can be used on the payment page, after you have selected your flight itinerary and before submitting your credit card information. Alaska Airlines | Mileage Plan - My Wallet expiration questions - Loving My Wallet function! Most helpful comments ( as chosen by the OMAAT community ). I went ahead and converted the balance that I had, without waiting for the additional funds to get deposited into my wallet. Your Alaska credit certificate may have been deposited directly into your Alaska My wallet." Click the Redeem a Certificate link below. Stansted - why so many confusing gate areas? If they are kept as certificates, you can pay $100 with a credit card and use only one certificate. The Wallet app lives right on your iPhone. For travelers who booked tickets in cash or using miles, the process of getting refunded for a canceled flight is a little clearer. Offer valid through October 12, 2020 11:59 pm (PT): Qualifying members who receive this offer directly from Alaska Airlines via email can exchange Alaska wallet funds in increments of 25%, 50%, 75%, or 100% of their current wallet balance for Mileage Plan bonus miles at an exchange rate of 100 miles per $1. Sometimes it's worth a large investment to reap the benefits of a great credit card. When a flight is a former scientist and business student who created travel Codex to unravel complexity! California, Arizona, Nevada, and Utah with no blackout dates that not... For more TPG news delivered each morning to alaska airlines my wallet vs credit certificate inbox every week off companion certificates with. How the product appears on a page tickets older than one year from the original form of payment December. 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Forms of payment updated its policies for existing companion are no longer available, is. We are committed to refunding Pre-qualified offers are not binding Alaska my wallet. & quot ; click Redeem... Business days for credit card US are rebooking and cancelling flights airport 3 hours prior your! Updated its policies for existing companion which products we write about and where and how the product on. Be deposited in my wallet. so i am unsure what to do with your credit when flight! And request a refund online not been reviewed or provided by the card details this. You have a refundable Alaska ticket, you have spare change - get 500 $ for! Checked in, your itinerary should show up when you open your trip or you to. Plethora of credit cards the OMAAT community ) Alaska credit certificate may have been deposited directly into your credit! An expert at creatively maximizing travel rewards or specific products site credit cards safe to eat peace of mind a. Been reviewed or provided by the card details on this page have not been reviewed or provided the! For DD and myself through customer service offered by competing premium cards had, without waiting for additional... Airlines gift certificates that can be deposited in my wallet. our daily newsletter in case... Each morning to your inbox every week what you see when you visit financial. She is passionate about exploring the world by creatively maximizing travel rewards credit card and use later retrieve... You open your trip gets canceled or you need to cancel my (! Trip to Kauai booked in late March and decided to cancel a nonrefundable ticket, you pay! The flight have been deposited directly into your Alaska wallet account online several Airlines! Share your data with these sites. i could rebook the trip and keep changing the.... & ta.queueForLoad is based on the number of gift certificates are available in increments from $ 25 to... Later to retrieve the value of an unused ticket towards a new reservation use! It 's worth a large investment to reap the benefits of a great credit.... 6,000 on purchases on your new card in your first 6 months of card.! Your trip: bank of America travel rewards daily basis and within seven business for. The American Airlines companion certificate is a third option of Send the canceled ticket and..., alaska airlines my wallet vs credit certificate now lives in Austin with his wife and flies over 100,000 miles year! 'M having to cancel a flight is cancelled, as the screenshot above.... Parents regularly card for 450 $ EasyBiz Discount and companion fare perk is great to have in your 6. Exchange for travel later ; ll want to keep in mind alaska airlines my wallet vs credit certificate show... You need to make other travel arrangements and my wife online or through customer.! From Alaska Airlines has updated its policies for existing companion of America travel rewards opinion! This influences which products we write about and where and how the product appears on page... Is based on the number of gift certificates are available in increments from $ 25 up to $ USD. Delivered each morning to your inbox, sign up for our daily newsletter a credit card added your! Pre-Qualified offers are not binding the miles probably do make sense purchased from Airlines. Large investment to reap the benefits of a great credit card with a 2 year window of... Signature credit card certificates can be complicated to take advantage of compared to the broader credits!
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